Shipping policy

Where we ship

We currently accept orders only from customers in New York State and ship only to New York addresses.

Shipping charges

Shipping is $5 for orders under $75. Orders totaling $75 or more before discounts and shipping receive 10% off and free shipping, automatically. No code needed.

Processing and delivery

Tea orders are typically packed and shipped within 3–5 business days. You’ll receive tracking information when your order is on its way. Delivery time is additional and varies by destination and carrier.

When cookies are available, orders containing cookies follow our weekly baking schedule. Please allow approximately 7–10 days for delivery.